Blue Seal connects homeowners with verified Canadian tradespeople and keeps the whole job — chat, photos, quote, invoice, and reviews — in one thread. Every pro is manually checked before they can take work.
Yes — creating an account, searching for tradespeople, posting a job, quoting, invoicing, and scheduling are all free, for clients and tradespeople alike. You pay for the work itself through the job thread. Tradespeople can optionally subscribe to Blue Seal Pro for the AI assistant, featured placement, and more — the core app stays free.
Blue Seal Pro is an optional upgrade for tradespeople — $29 CAD/month or $290 CAD/year — with a 30-day free trial. It adds the AI assistant, waives the Blue Seal service fee for your clients on card payments, features your applications at the top of clients' job posts, includes business reports with a CSV export, gives you a client book with recurring billing for your regulars, and lets you brand your quotes and invoices with your own logo, banner, and colour. The core app stays free.
No. Recurring billing drafts the invoice for you each period — nothing is sent or charged without you. You review each draft and send it when you're ready, and you can pause or resume a recurring charge any time. Recurring billing is part of Blue Seal Pro.
Go to Account → Blue Seal Pro and open Manage subscription — that takes you to Stripe's secure portal where you can cancel, switch between monthly and annual, or update your card. If you cancel, you keep Pro until the end of the period you've already paid for. Cancelling during your free trial means no charge at all.
Blue Seal serves communities across Canada and is growing. Search by your location to see verified pros who cover your area — if there aren't many yet near you, posting a job is the best way to reach the ones who do.
You can browse and search without signing in. You'll need a free account to request a quote, post a job, message a tradesperson, or apply to work.
Your tradesperson set up your job on Blue Seal so you can both track it in one place — the quote, schedule, messages, and invoice. The link signs you in with just your email (no password, nothing to install), and it only works for the email address they invited. Once you're in, you can chat, accept the quote, and review and pay the invoice. If you weren't expecting it, check with your tradesperson before tapping — and nothing is linked to you until you confirm it's your job.
Most sites just hand you a phone number. Blue Seal verifies every pro four ways (ID, certification, insurance, WSIB) and runs the whole job in one place — chat with photos, a status board, quotes, invoices, an AI assistant, and mutual reviews.
On Find a tradesperson, use the "What do you need done?" box and describe the job in plain words — e.g. "my sink is leaking" or "power keeps tripping". We'll suggest the right trade; tap one to set the filter. Still unsure? Post a job and let verified pros tell you what's involved.
Requesting a quote reaches out to one specific pro you've chosen. Posting a job lists the work so multiple verified pros in your area each apply with a full itemized quote — you compare them side by side and accept one.
It means that tradesperson subscribes to Blue Seal Pro. Pro applicants are listed first and marked Featured — a paid placement that affects the order only. It never changes their verification, ID/insurance badges, ratings, or reviews, and you always compare the actual itemized quotes before choosing. Pick whoever's right for your job.
Yes — tap the heart on any search result or on a tradesperson's profile to add them to your saved list. Your saved tradespeople appear at the top of the Find a tradesperson page so you can jump straight back to them when the next job comes up. Your list is private — tradespeople can't see who saved them.
Blue Seal doesn't fund or administer any rebates. When you post energy-related work (heat pumps, solar, insulation, windows), we may surface government or utility programs that could apply so you don't miss them — but we can't confirm your eligibility. Always check the details and apply on the official program page we link to.
Add clear photos and answer the trade-specific questions in detail — the more a pro understands up front, the tighter the quote. You can always ask follow-up questions in the job thread before accepting.
Yes. When you accept a quote, you'll draw a quick signature with your finger (or mouse on a computer) to confirm. It's saved with the quote as your record of agreement before any work starts, and your tradesperson can see it too.
Some jobs can't be priced accurately without seeing them. Instead of quoting blind, a tradesperson can ask to do a site visit first — sometimes free, sometimes with a small visit fee they set. You'll see the fee (or that it's free) before agreeing, and you agree with one tap — no signature, since it's just an agreement to a visit, not the job itself. After the visit they send your full quote, which you accept the usual way. The visit fee may appear on that quote, or they may waive it — that's up to the tradesperson.
Yes. Requesting a quote opens a job thread where you can chat, share more photos, and ask questions. And on a posted job, you can message any applicant about their quote before accepting — tap Message on their card. Nothing is locked in until you accept and sign a quote.
Yes. On your posted job, each applicant's card has a Message button that opens a private conversation with just that tradesperson. Ask whether they're flexible on price, if they can start sooner, or what's driving a line item — they're notified and can reply, and revise their quote if it helps.
Tap Decline on their card and add a short reason. Their card leaves your active applicants list, and the tradesperson is told why — so if it was about the price or scope, they can revise their quote and put it back in front of you.
Their card shows a Revised tag with the new total and an "Updated" timestamp. Open the full quote to see exactly what changed before you accept.
No. A public job post only shows your general area. Your exact address stays private until you choose to share it with a pro you're moving forward with.
Yes — each job is its own thread, so you can run several jobs (and several pros) at once and keep them cleanly separated.
Try widening your area or budget range, and make sure your description and photos are clear. You can also search directly and request a quote from specific pros in your trade.
Yes. Before you've accepted a quote, you can cancel a request instantly from the job thread. Once a quote is accepted or work is under way, cancelling sends your tradesperson a request to accept first — that way any costs already incurred get settled fairly. You can add a reason, and you can withdraw the request while it's still pending.
Yes. On an active job you can ask to put it on hold from the Schedule tab — handy if you're waiting on a part, away for a while, or sorting out access. You can suggest a resume date, and your tradesperson accepts the hold. While a job is on hold, either of you can resume it any time and it picks up right where it left off.
Open the job and check the Schedule tab — it shows a calendar with every visit your tradesperson has booked, with the date and time of each. A job can have more than one visit when the work spans a few days. You can't change the visits yourself, but you'll always see the current plan, and the top of the job highlights your next booked visit.
Sign up as a tradesperson and complete the onboarding wizard — it walks you through uploading your government ID, trade certification, insurance, and WSIB/workers' comp where it applies. Our team reviews it and you're notified when you go live.
Your documents are reviewed by our team. You'll be notified as soon as you're approved; if anything needs another look, we'll tell you exactly what to re-upload.
You can finish setting up your profile, portfolio, and availability while you wait, but you can't take jobs or appear in search until your verification is approved. That gate is what makes the badges mean something.
Yes. Go to Account → Privacy & account → Profile visibility and turn off Show my profile in search. While it's off, clients won't find you in the Find a tradesperson search or browse, and your profile won't be indexed by Google. Your current jobs, invoices, and any direct profile link you've already shared keep working normally — and your verification is untouched, so you're not sent back for review. Switch it back on anytime to be listed again. Your profile is public by default.
Two ways: direct requests from clients who find your profile, and the job board, where you browse postings in your trade and area and apply. Track everything you've applied to under My applications.
Yes — tap New job on your dashboard. You get the full toolkit (quote, schedule, time tracking, invoice) and your client gets an invite link: one tap signs them in, no password or signup form. If they never join, you can run the whole job solo — record their acceptance, finalize the invoice, and mark it paid.
Reviews only count for work a verified client accepted in-app. On a solo job (or one where you recorded the quote acceptance on your client's behalf), there's no verified counterparty — so no review is created in either direction. That gate is what keeps Blue Seal ratings meaningful, including yours.
Open the job post from My applications. Your application shows a Messages panel with the client's questions and a reply box — answer right there. You'll get a notification whenever they send a new message.
Yes. Open the job post and tap Revise quote on your application — it reopens your quote prefilled, so you can adjust line items, pricing, or timing and re-send. The client sees the updated bid right away. If they declined your quote with a reason, that reason is shown so you know what to change, and revising puts you back in the running.
Yes. On a direct request, open Prepare quote and switch to Site visit first; when applying to a posted job, toggle Site visit first on the apply form. Add a single visit fee, or leave it at $0 for a free visit, plus an optional proposed date and note. The client agrees with one tap (no signature). Once they agree — or, on a posted job, pick you — you do the visit, then send your full quote: the agreed visit fee is pre-filled as a line item, so you can keep it to charge on top or delete it to waive or credit it.
Yes — quote templates. In the quote composer, build your line items once and tap Save as template (e.g. "Full bathroom reno"). Next time, pick it from Load a template… under the line items and it fills the scope of work in, rates included. Give the rates a quick once-over before sending — templates keep the prices from when you saved them. Templates are private to you; delete one any time from the same dropdown.
You can list a primary trade plus a few secondary trades you're qualified for. List the ones you actually hold certification for — they affect which jobs you're matched to.
Yes. The in-app AI assistant knows the trade(s) on your profile and answers as a specialist in them — walk-throughs for installing, setting up, commissioning and diagnosing the systems you work on, with materials, sizing, Canadian code and metric units, and a clear heads-up when a job needs a permit, an inspection, or a different licensed trade. Open it from the assistant button on your dashboard for general questions, or inside a job to ground its answers in that job's details. Treat it as an experienced second opinion — always lean on your own judgement and local code.
Complete verification, a clear bio, a portfolio of past work, your service area and availability, and good reviews. Clients can see all of this at a glance — a complete profile wins more work.
Yes. When you browse the job board with the Any trade filter, you'll see open jobs outside your own trade too. Tap the share icon on a job card (or Refer this job on the post itself) and pick a verified tradesperson in that trade who covers the job's area — they get a notification with your note and a Referred to you by banner on the post, and can apply like any other applicant. If they apply, you're notified too.
You can invite people who know your work to vouch for you. These recommendations appear on your profile alongside client reviews and help build trust, especially when you're new.
Open the job and go to the Schedule tab — it's a week/month calendar like your dashboard. Tap any day to book a visit (set a start and end time, plus an optional note like "first fix"), and add as many visits as the job needs, so multi-day work is easy to lay out. Tap a visit to edit or remove it. If one clashes with a block-off or another booked job we'll warn you first. Your booked visits show on your dashboard calendar, and the client sees them on their side too.
Yes — it all lives on the job's Work order tab. Clock time, and upload receipts (materials, fuel, disposal) that we auto-read for total, vendor and date — or tap Add material to log a material you supplied yourself, no receipt needed. On an hourly job each expense becomes a billable line with an optional markup; on a fixed-price job expenses are for your own records and aren't billed (the agreed price already covers materials — charge an out-of-scope material with a change order instead).
Once you're committed to a job (the client has accepted a quote or work is under way), the client can't cancel or pause it on their own — they send you a request instead. You'll get a notification and an Accept / Decline banner on the job. Accepting a cancellation closes the job; accepting a hold pauses it, and either of you can resume it later. Declining keeps the job going as normal.
Yes. If you have a Google Business Profile, go to Account → Tradesperson → Google reviews and connect it. Your Google rating and recent reviews appear in their own section on your profile — kept separate from your Blue Seal rating. You can disconnect anytime.
Every pro is manually reviewed before going live — we check government ID, trade certification, insurance, and WSIB/workers' comp where it applies. The badges on a profile show what's been verified.
Red Seal = a Red Seal trade certificate is on file (see below). ID verified = government photo ID confirmed. Certified = trade certification/licence on file. Insured = liability insurance on file. WSIB = workers' comp coverage on file where required. Each is granted only after our team reviews the actual document. A profile's Verified credentials section lists exactly which ones a tradesperson holds.
The Red Seal is Canada's interprovincial standard of trade qualification — a tradesperson who's passed the Red Seal exam can work in their trade across the country. When you see the red badge, it means our team reviewed a Red Seal certificate for that tradesperson before they went live; their profile's Verified credentials section shows which trade it covers. Like every badge, it confirms we checked the document — it isn't a guarantee the credential is currently in force or that it covers your specific job, so it's always worth asking to see current proof before work begins.
When a job wraps up, both sides can review each other. Reviews stay hidden until both are in (or a short window passes), so neither side can react to the other's rating before writing their own.
Reviews are tied to real completed jobs between verified accounts, and they're mutual — both sides are accountable. That makes them far harder to game than open, anonymous ratings.
Your tradesperson sends an invoice in the job thread with a clear breakdown. You can pay securely by card from there, or pay by e-transfer or cash and have your tradesperson mark it paid. Either way a receipt is saved to the thread for both of you.
When you pay an invoice by card, a small Blue Seal service fee is added at checkout — 5% of the invoice (minimum $2), capped at $99 per job. It covers secure card processing and payment protection through Blue Seal. You see the exact amount before you pay. If your tradesperson is on Blue Seal Pro, the platform portion is waived.
No. The service fee only applies to card payments through Blue Seal. Paying by e-transfer or cash is always fee-free — just arrange it with your tradesperson and they'll mark the invoice as paid. You'll still get a receipt in the job thread.
If a job is fully refunded, the service fee is returned to you as well. For a partial refund (say an adjustment for part of the work), the refund comes from your tradesperson's side and the service fee isn't returned. Refunds go back to your original card.
Both live in the job thread. The invoice is generated from the agreed quote when the work is complete, and a receipt is saved once it's paid.
Itemised line items from the agreed quote, plus tracked time, materials, and any extra charges (travel, callout, tool rental, disposal, or changes that came up on the job), with totals and any applicable tax. You review and approve the whole invoice — extras included — before you pay, so nothing appears that you haven't agreed to.
Yes — a quote can include an optional upfront amount (for materials or to hold a booking). You'll always see exactly what you're agreeing to before you accept.
Set up Payouts from your account to connect a secure payouts account. Once it's set up, funds from paid invoices flow to your bank automatically.
Keeping the quote, invoice, and payment in the job thread gives you a clear record if a question ever comes up — and it's what lets our team help if something goes wrong.
Open the job's Work order tab and tap Clock in (you can also clock in straight from the Jobs tab). The timer runs live and the client sees it too. Once you're on the clock, a bar at the top of the app shows the running timer on every screen — tap Clock out there (or Stop on the job) when you're done and you'll land back on the job. Clocking in on a new job automatically stops any session still running on another — only one clock runs at a time.
No. On a fixed-price job the agreed price stands — the tradesperson may still track time as a record, but it shows no charge. Extra hourly work only ever appears if you approve a change order for it first.
A change order is extra work beyond the original quote — added after the job starts. The tradesperson proposes it as a flat fee or an hourly rate, and you approve it before it's billed. Approved change orders appear on the final invoice alongside the agreed price, so the breakdown stays clear.
Set a travel rate in your pricing (it can differ from your hourly rate). On an hourly job you can clock travel time separately and it bills at that rate. On a fixed-price job, travel can only be billed by proposing a change order the client approves.
Nothing to tap — finished jobs file themselves. When a job reaches Complete, Reviewed or Cancelled it automatically moves off your active list into View completed on your dashboard. Nothing is lost: the invoice, receipt and reviews stay on the job, and you can open it from there anytime.
Yes. Every tradesperson account can also hire — the client role is included automatically, so you can post a job or request a quote without setting anything up, and switch views from the account menu. If you signed up as a client and want to offer your own services, you can apply to become a verified tradesperson (cert + ID review) from your account.
Use the account menu (your avatar) to switch roles. If you open a link that belongs to the other role, Blue Seal switches you to it automatically so the page makes sense.
Yes — turn on push notifications from Account → Notifications. We'll also offer to switch it on when you create your account, and again when you come back until it's on. It's per device: your browser asks permission once, and from then on you get instant alerts (new messages, quotes, job updates) even when Blue Seal is closed. On iPhone, add Blue Seal to your home screen first, then enable push from inside the installed app. Turn it off any time from the same toggle.
Yes — it's a progressive web app. On iPhone use Share → Add to Home Screen; on Android use the menu → Install app; on desktop use the install icon in the address bar.
The bell shows new messages, quotes, applications, and job status changes inside the app. When you're away, we email you about the important stuff — new messages, quotes, invoices, job status changes, verification decisions, and invites — so you don't miss anything even without the app installed. (Busy chat threads are batched: you get one new-message email per lull, not one per line.) You can also turn on push notifications in Account settings for instant on-device alerts, and we use WhatsApp for a few time-critical events.
Use Forgot password on the sign-in screen and we'll email you a reset link.
Open Account from the menu. Tradespeople can edit their bio, trades, portfolio, availability, and service area there; clients can manage their details and notification preferences.
Try to sort it out in the job thread first — most issues are a quick miscommunication. If you can't, contact support and our team can review the job, messages, and invoice to help reach a fair outcome.
Contact support with the job link and a short description. We can review the thread and take action — keeping the conversation on Blue Seal means there's always a record.
Be cautious. Keeping payment in the job thread protects you with a clear record and lets us help if there's a dispute. If someone pushes you off-platform or asks for payment in an unusual way, pause and contact support.
We only share what a job needs — for example, your exact address stays private on public job posts until you choose to share it. See our Privacy Policy for the full details.